Refund Policy
Bloom Blueprint (operated by Silver Branches LLC) sells digital download products only—wedding flower blueprints, recipes, and related planning materials. Nothing physical is shipped.
Digital delivery
After a successful purchase, your files are delivered instantly by email and/or through your secure download link. Delivery is electronic; there is no postal shipping, shipping fee, or delivery window beyond granting access as soon as payment clears (typically within a few minutes; allow up to 30 minutes and check spam if you do not see it).
You may download and keep your purchased files for personal use. Re-download access is available via the purchase confirmation email or by contacting us with your order email.
Refunds
Because these are digital products delivered immediately, all sales are final once the download or access link has been provided, except where required by law or in the cases below.
We will gladly help—or issue a refund—when:
- You paid but never received access or download links after a reasonable check (including spam folder) and contacting us;
- A file is corrupt, incomplete, or does not match the product description on the product page at the time of purchase;
- You were charged twice for the same order by mistake.
To request help or a refund, email hello@bloomblueprint.co or call/text +1 (347) 361-9324 within 14 days of purchase. Include your order email, approximate purchase date, and a short description of the issue. We typically respond within 1–2 business days and resolve eligible refunds within 5–10 business days after approval (refunded to the original payment method).
Change of mind, choosing the wrong style after download, or realizing a blueprint is digital (not a flower kit) after purchase generally does not qualify for a refund.
Contact
Bloom Blueprint · Silver Branches LLC
Email: hello@bloomblueprint.co
Phone: +1 (347) 361-9324
Website: www.bloomblueprint.co/contact