Shipping & delivery

How delivery works

• After successful checkout, your blueprint files are delivered instantly by email and/or secure download link.
• Most customers receive access within a few minutes. Allow up to 30 minutes and check your spam or promotions folder if you do not see the message.
• There is no shipping fee and no postal transit time.
• You may keep and re-download your purchased files for personal use of your celebration.

Where we serve

Digital delivery is available worldwide wherever our checkout and payment processor can complete a purchase. Delivery does not depend on a physical ship-to address.

Problems receiving your files

If payment succeeded but you cannot access your download, contact us with your order email and approximate purchase time. We will restore access or resolve eligible cases under our Delivery & Refund Policy.